See What Our Clients Say!
To whom it may concern: Wow, we have so many good things to say about Southern Connecticut restoration when they came. We got our jobs done in a timely manner. Your workers were very professional, trustworthy and good-hearted people. They did drywall, painting, flooring, and so much more in our home that left me speechless of how good it looked when they were finished. I would recommend them to anyone. I have had many to come in and do work in our home over the 30 years we have lived here, but your workers went way beyond the call of duty to make sure that our home looked its best. Overall, I can't say enough about your company and crew. I will highly recommend you at any time that construction comes up. It has been such a good experience and outcome for me. Thank you, thank you!!!
Well, we did it! I want to personally thank you for everything you did to make the Extreme Makeover: Home Edition project a success. The Hill Family Home is spectacular! We pulled together an amazing and talented team, an AAA+ team, and made that we initially thought may been the impossible, possible, and I am very grateful for that. To watch the people in our community come together the way that they did was truly inspiring. Watching people who in many cases had never worked together in some cases never even met before, walk onto the jobsite as strangers and then walk away as a part of a team, and part of something that seemed bigger than life, was really amazing! I think this was such an extraordinary opportunity and an incredible experience for everyone involved. We came together and changed people's lives! Not only did we change the lives of the Hill Family, we changed the lives of so many others that were involved in the process. One of the most interesting things about the entire experience for me was that as the project progressed, the focus became less about the home and more about the family and the people that came together to make it happen. There are so many great stories, so many special people, and so many once-in-a-lifetime experiences. I know this experience has changed my life tremendously. We "weathered the storm" literally, and against all odds made what seemed impossible, possible! Words cannot express my gratitude. Again, I thank you and want you to know that I greatly appreciate everything you did to make the Hill Family house a Home! Thank you for being there making it all happen - we all have so much to be proud of!
What do you do when you come home to find it raining for the kitchen ceiling and the basement is flooding? After pushing through the shock and turning off the water, I called The Travelers who were slow to respond and not very helpful. I then called your office and was referred to 24-7 Drying/Southern CT Restoration. Though I was initially skeptical about calling this firm because they were located in North Haven and I needed someone immediately, they responded quickly and arrived on the scene within the hour. Joseph Zichichi and his team had the water removed from the basement that same evening, which allowed the furnace to run uninterruptedly. This was a major concern because of my elderly mother in residence. His take charge plan to completely dry the house and stave off mold was very reassuring and effective. He also provided me his cell phone number and made himself available "24/7"; how many companies can you even get a hold of without running around circles in an endlessly automated directory, let alone speak to the Owner directly? In this case, I was always able to reach him; each question or concern was afforded immediate response. I have frankly never interacted with any company that was more professional, more consumer satisfaction oriented and respectful than 24/7 Drying/Southern CT Restoration. To say the "restoration" has been completed would be a misnomer as the house looks better than it did before the crisis! Such a crisis should not happen to anyone, but if it does, I would readily refer them to 24/7 Drying/Southern CT Restoration. Thank you very much for the referral.
To the Management at Southern CT Restoration: This note is in reference to work that was completed at my residence. My family was victim to a burglary attempt, at which time individuals broke through two basement doors and attempted to gain entry via a slider off our deck. Both garage doors needed to be replaced, as did the trim around the outside and inside of both doors. Although entry was not gained via the slider, the damage to the door was not repairable, thus a new door, track and trim packaged needed to be ordered. I cannot express enough how pleased my wife and I are with the work done by Southern CT Restoration. The attention to detail, as well as the skill and professionalism of the workers were absolutely first-rate. The new doors are clearly installed much better...and more secure than the original doors. The slider looks phenomenal. After the installation was complete, my wife and I were concerned with the aluminum flashing/trim that was around the outside of the door and slider. Southern CT Restoration came right back out and replaced all the pieces - again, a testament to the quality craftsmanship of your workforce. I would also like to note the professionalism of Joe Puglisi and his assistant / "right hand man" Terry. These two individuals were not only genuinely concerned with our situation, but they also made every effort to tailor the work exactly to our specifications. My wife and I feel extremely fortunate to have been assisted by both Joe and Terry. They clearly explained every aspect of the repair process, and they were overly-thorough with regard to evaluating our needs. I could not have been happier with this experience. Thank you very much for the wonderful service and care for my home/family. With so many providers out there, I have to believe that Southern CT Restoration stands out from the rest.
Dear Joe, Lynn and I cannot thank you and your entire team for everything you have done for us. Everyone you sent over to the house was not only a fine craftsman (woman) but also exhibited a professionalism and pride in their work that is only attributable to the best. Your folks did you proud and their work and care made us very happy that we chose SCR to do the work. Rest assured that I will be more than happy to be recommending you to any of my clients who need the type of service that you and your team provide. Once again, on behalf of Lynn as well, thank you very much and if you find yourself in the Sandy Hook area, let me know. I'd be happy to buy you a coffee.
Thank you so much for the excellent photos. You did a great job documenting this loss. It made my coverage decision much easier.
SCR, Thank you so much for the excellent photos. You did a great job documenting this loss. It made my coverage decision much easier.
The past two days, Don and Junior were at my home in Southingon replacing sheet rock from winter ice dam damage. They were both very professional, knowledgeable and attentive to details. I would not hesitate to recommend your company to perform any restorative services. Your painters will be coming in next and I’m sure they will be just as good. Thank you SCR.
Dear Ms. Hitchens (Nationwide Insurance), I had the unfortunate circumstance of incurring considerable water damage to my home as a result of the vicious weather we experienced here in Connecticut in January of this year. This was also the first circumstance of ever having to file a homeowner’s insurance claim. I’d like to take an opportunity to express to you how very impressed I was by the services I received from the Nationwide team, specifically Steve Musclow from the National Catastrophe team. Having been focused on trying to limit further damage by removing ice dams and trying to channel water away from undamaged areas, we really didn’t appreciate just how much damage had been done. The result of Steve’s thorough assessment made it clear we a serious situation. Steve contacted Don Ceseretti, the Blue Ribbon Program Manager who immediately set to work in identifying an available contractor (not an easy task given how many homeowners were in similar straits). Steve and Don had us in contact with Southern CT Restoration within an hour. Joe Zichichi from Southern CT Restoration was on site the next morning (Sunday), his crew was here first thing Monday and by Monday evening initial remediation was complete and dehumidification was underway. Steve, Don and Joe have remained in constant contact answering questions and often offering support and reassurance. I’m looking forward to repairs being completed in the coming weeks and in the end I’ll be very grateful to Steve, Don and Joe for helping me and my family get our home back. Though I’m sure may people might simply expect the quality to service that I received during my recent claim, I’d like to express my sincerest thanks to Steve, Don, Joe and the entire Nationwide team for being “on my side” throughout this difficult time. Their actions are a testament to quality customer service, professional dedication and compassion. Please feel free to contact me with any questions via email or at 860-xxx-xxxx
Dear Joe, I want to thank you for all your fine work in restoring our home after a devastating fire in January 2012. I now know first-hand what an awful experience it is to go through a fire. But with your help, we were able to move back into the house in early July. The fire damaged our house right down to exterior walls. I now have a new roof, insulation, electrical wiring and fixtures, sheetrock, windows, plumbing, flooring, carpeting and kitchen appliances. The house is freshly painted, inside and outside. You and your crew were easy to work with and did a great job.
Hey Joe! Thanks for everything! All you guys were great, professional and jobs well done!!! Jay and I are thrilled as soon as the Nationwide CK comes in – All deposit and cuts you a check asap!
Paul, Thank you very much for all your help and such a speedy response. I really appreciate everything you did. I’ll call in September about the insulation. I’m waiting to see what happens with Mindi’s situation.
Dear Joe, Thanks so much for all your kindness. I really appreciate what you have done to help me. Your company is a class organization and I would recommend you to everyone! God bless you and give you health and happiness!